CCTC (Commercial Clerk-Cum-Ticket Clerk)

 Syllabus,  Study Material & Q Bank

Railway Employee (YouTube)

Syllabus - Departmental Exam Rly

Study Material - Railway

Commercial Guide (Indian Railway)

Commercial Guide - Coaching

Commercial Guide - Goods. 

Q Paper & Ans - CCTC (Commercial Clerk-Cum-Ticket Clerk) L  - dt 14-09-2023  YouTube

Q Bank - Commercial cum Ticket Clerk (CCTC) -Set 1 

SYLLABUS FOR SELECTION TO THE POST OF COMMERCIAL Cum TICKET CLERK

1. General English (Up to 10th standard)

a. English Grammar - Noun, Pronoun, Singular, Plural, Tense, Etc.

b. Sentence making

c. Official letter writing

d. Synonyms, Antonyms

2. General Mathematics (Up to 10th standard)

General Arithmetic, LCM, HCF, Ratio & Proportion, Average, Simple & Compound Interest, Time, Distance, Speed.

3. Basic Establishment Rules

a. Leave Rules.

b. Pass Rules.

c. Basic Railway Service Conduct Rules

4. A. Railway Commercial Working & Rules

a. Unreserved Ticketing System (UTS) - Functions

b. ATVMs, COATVMS.

c. Various kinds of concessions.

d. Passenger Reservation System (PRS), E-Ticketing: Functions & General Rules.

e. Various classes of accommodation on Railway, Minimum chargeable distance and Minimum Fare, Superfast surcharge, Reservation fee

f. General Rules for Booking & Delivery Of Parcel, Luggage and Goods.

g. Various Reports & Returns submitted by Booking, Reservation Parcel, Goods & TC office.

h. Duties of Commercial staff in Booking, PRS, Parcel, Goods, TC Office.

B. Ticket Checking -

a. Duties of Ticket checking staff,

b. medical assistance to the passengers,

c. Various cases of irregular travelling and charging of excess fare and excess charge.

d. Action to be taken when passengers are not able to pay the charges.

e. Charging of unbooked luggage and partially booked luggage.

f. Different types of ticket checks to combat ticketless travel.

C. Declaration of Private Cash Rules

D. Abbreviations.

5. Questions on Rajbhasha Policy & Rules.